You’ve probably heard numerous times that outsourcing some of your business tasks can help you lower operating costs, increase your business efficiency, and promote growth. But, while you love the idea of outsourcing and are eager to see its benefits in your business, you find yourself faced with the challenge of finding the right business task to outsource.
What business task should you outsource? Is it right to outsource your accounting and IT? Or should you just outsource your HR, customer service, and administrative tasks? Outsourcing the right business tasks will ensure that your business reaps the full benefits of outsourcing. Meanwhile, outsourcing the wrong business tasks can be costly for your business.
If you aren’t sure what business tasks to outsource, here are some tasks to consider first. But before we outline these tasks, let’s take a look at the benefits of outsourcing.
Table of Contents
Why should you outsource your business tasks?
Outsourcing your business tasks may seem like the fastest way to throw money down the drain, but on the contrary, it isn’t. In fact, outsourcing your business tasks can help you save money. That’s not all. It can also help you:
- Increase efficiency: When you outsource, you save a significant amount of time and energy that would have been used on the outsourced task. Investing that time and energy in the core of your business can increase business efficiency.
- Scale your business: No business aims to remain stagnant forever. Outsourcing some of your business tasks can help you scale your business faster without taking on many fixed costs.
- Focus on the core of your business: When you outsource specific business tasks, you tend to have enough time and available staff to focus on the core of your business. Failing to outsource necessary business tasks could overwhelm your staff, shifting their attention away from the essential tasks in your business.
- Things get done quickly: When you outsource your tasks to an agency with adequate skilled staff, they will be completed quickly, unlike when you decide to use the limited number of staff members in your business. And of course, when business tasks get completed quickly, you definitely know you are doing some things right.
Outsourcing your business tasks can help your business meet its goals faster, without breaking the bank. However, to ensure that outsourcing works for your business, you must know the right type of business tasks to outsource. So, if the thought of outsourcing your business tasks strikes your mind, here are some tasks to consider first.
Business Tasks to Consider Outsourcing
Are you thinking of outsourcing your business tasks? Here are five tasks that are best handled by an outsourcing company.
Accounting
Accounting should top your list of the business tasks to outsource, especially if you have zero knowledge in accounting. Of course, hiring an in-house accountant will get the job done, but at a great cost.
If you don’t want to spend money on salaries, benefits, taxes, etc., you should ditch the idea of hiring accountants for your business and outsource the task to an accounting firm instead. Unlike the former, the latter offers businesses several benefits, including access to better tools and processes, access to professionals, flexibility, time-saving, etc.
Customer Service
Does your business have a huge customer base but lack adequate staff to handle customer complaints, queries, and demands? Rather than stretch your staff thin by overwhelming them with such enormous tasks, why not consider placing your customer service burdens on the shoulders of a professional?
At first, outsourcing your customer service to a third party may seem like a difficult task, as you’ll have to train, provide resources, and create processes and workflow for the third party. However, once you’ve crossed that bridge, you’d become relaxed, knowing fully well that your customers’ demands and queries will be attended to by experts 24/7.
HR ( Human Resources)
The HR department is vital in any company. Their duties range from compensation and benefits, recruitment, firing, and staying abreast of laws that may affect the company and its staff.
Due to the critical role HR plays in the development and welfare of employees, you may want to consider outsourcing its responsibilities to experts who know the ropes. Of course, you’ll spend money in the process, but the results you’ll get will be worth the money more than three times over.
For the best results, ensure you hire the appropriate HR outsourcing company for your business. Do you run an IT company in New Zealand? Outsourcing your HR to an IT recruitment NZ will do the trick. If you run a medical facility, it makes sense to outsource your recruiting to a healthcare recruitment agency.
Research, Shipping and Logistics Planning
For your marketing technique to be effective, you need to understand your target audience. Here is where research comes in. Research is a valuable process that can help businesses spot an emerging trend, personalize their services or products, and improve shipping and logistic planning.
Because a lot of brainstorming, effort, and time goes into conducting business research, it makes sense to outsource it to a professional. By doing so, you’ll have access to experts who know how to gather data and bring invaluable insights to help grow your business.
IT
If the marketing and HR department is the heart of a company, the IT department is the brain, liver, kidney, and other essential organs. In essence, the IT department is the backbone of a company. Without it, a company is as good as a charity organization.
A lot of money goes into setting up an effective IT department. If your business doesn’t have the necessary funds to hire IT experts and buy state-of-the-art IT equipment, consider outsourcing this task to the professionals.
IT companies have the tools, staff, and experience needed to handle your business IT needs. You trust these companies to keep your devices, systems, and applications up and running. And of course, if any issue may arise, they are always available to fix it ASAP.
Conclusion
Outsourcing is good for every business. However, not all business tasks are to be outsourced. As a business owner, it is important you know the business tasks to outsource and that which should be handled by your in-house employees.