Non-verbal communication is a type of communication involving no delivery of words by mouth. Body organs send a more effective message to the other person than our words. Our body, face, eyes and hands speak much of our personality than oral or written words.
It is our appearance which impresses or detracts a person. Our clothes, hairstyle and use of ornaments give an impressive look to our personality. A person with a pleasant look is considered to be civilized and gentle. A person wearing a tattered dress or broken pair of shoes gives a bad impression. He cuts a sorry figure every where. He sends a poor message to everyone.
Gestures and movements of a person indicate his state of mind. Gestures are the translation of one’s feelings. A traffic police man controls traffic by the movements of his hands. Gestures and movements of a person’s parts of body may tell others about his attitude towards different things. They tell whether he is worried, tense or relaxed.
Artificial perfumes used by a person may reveal a lot about his habits and taste. It may affect others greatly. Similarly, touch of a person communicates feelings of love, hatred, liking or disliking to the other person.
Our face and eyes reveal our hidden feelings to other persons. Our smiling, shaking, nodding, raising or lowering eyebrows express our liking or disliking for a thing or a person.
Surroundings play an important part in communication. They may be a room,a hall or or a building. They also include the size, decoration and out ward appearance of that building or room. They may be different according to status, culture or country.
Silence on the part of receiver may disturb peace of mind. It may irritate the sender. Time taken by receiver to reply a message is also very important. A delayed answer may tell a sender anger or ill will. Space between a sender and a receiver also affects their relationship.
The volume, tone and pitch of a man’s voice reveal whether he is brave and full of confidence or he is passive or timid.