“Trust is like glass when broken it becomes dangerous”. – Richard Riche
A successful organization depends on trust between the employees and the employer. If the employees of an organization trust each other, it becomes
Without trust in the workplace is just to be exhausted. When we repeatedly break our promises, it breaks our trust. Promises often involve minor things, but they are important in maintaining an environment of trust. It has been observed that trusting employees, giving them ownership over their work and opportunity to solve problems, improves employee job satisfaction.
Without trust, it is difficult to achieve targets as required. A high trust environment requires these five key components.
Clear communication is the most important element for creating a trust-based environment in
Build a learning organization
No one is perfect should be realized in
Demonstrate confidence in others
Trusting the ideas and experiences of the employee can bring fruitful results. Show your employees that you trust their abilities. Trusted employees take more pride in what they do. When employees feel trusted, they may take initiative and work beyond the limits of their job parameters. Encouraging points of view can uncover constructive solutions.
Develop emotional quotient(EQ)
Emotions have a direct impact on trust levels in the workplace. Our eq is made of two elements.They are:personal competencies(pp)and social competencies(sc). PP involves the awareness and management of our emotions. SC is the awareness and management of others’ emotions. Anger and anxiety decrease trust, while gratitude and sense of belonging increase trust. We can increase trust if we make employees feel that they are valued. Highly competitive environments may increase fear and anxiety which leads to a lack of trust. Employees start to focus on what keeps them safe. They do not stand with the right. Such an environment in the workplace is not proper for learning organization as it reduces new ideas and teamwork
To build and maintain the trust we must consistently demonstrate honesty and integrity in our speech and actions. The ability to build and maintain trust starts at the top and then must be encouraged and developed through the leadership of the organization. Transparent communication is the foundation for building trust. To build and maintain the trust we must consistently demonstrate honesty in our sayings and actions. Negative moods of boss spread like a virus, infecting every corner of the organization. This may create anxiety and fear among the employees leading to a lack of trust and confidence.